Shipping policy

ORDER PROCESSING:

Please allow  1-2 business days to process your order. Expect an email within 3 - 5 business days to let you know your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

APPAREL SHIPPING RATES

Option 1 - 5 to 8 business days • Orders 0lb–5lb = $4.90

Option 2 - 5 to 8 business days • Orders 5lb–70lb = $19.90

Option 3 - 3 to 4 business days • Orders 0lb–1lb = $6.90

Option 4 - 3 to 4 business days • Orders 1lb–5lb = $9.90

 

SUPPLEMENT SHIPPING RATES

Orders 0lb–1lb = $5:00

Orders 1.01lb–5lb = $10.00

Orders 5.01lb–10lb = $15.00

Orders 10.01lb–11lb = $17.00

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at alohaSonrisa@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at alohaSonrisa@gmail.com